TariffTel Online Classification is an online product which provides users with a customs classification code and duty rate for imports into the EU. The tool is designed to help users obtain accurate classifications and duty rates.
Our terms tell you about us and how you can use our website app.coresupplychains.com (our site), whether as a Guest or Member.
app.coresupplychains.com is a site operated by Core (UK) Limited. We are registered in England and Wales under company number 3106158 and have our registered office at Unit 2, 54 Lisson Street, London, England, NW1 5DF.
You can browse our site as a Guest, and use our site in guest mode. As a Guest you are able to make as many classifications as you wish, however the results obtained and information available is more limited in Guest mode.
As a Guest user the following restrictions shall apply to your use of the service:
To use and obtain most from the key features of our site you must become a User.
To register as a User you must register for an account and provide certain information about yourself as prompted by the account registration form.
You should note that your username must be between 3 and 25 characters and be unique. Your email address must also be unique and your password may be a mix of 8 characters, containing both upper and lower case letters. You may change your registered email address if required.
You must give us true, accurate and complete information about yourself. The information required is set out on our site.
If you opt to use a monthly Subscription Plan, you must provide us with both your personal and company details. This is otherwise optional for Users.
Users have the option to select the Basic or Premium TariffTel service plan, as detailed on our site. Both plans are independent, however Users can have access to both plans.
To use the Basic plan, you must purchase On Demands credits as detailed on our site. To use the Premium plan, you must subscribe by way of a payment Subscription Plan. If a Subscription Plan expires and is not renewed then he TariffTel System will be unavailable.
By using our Basic plan, the classification results will be restricted to one product item at a time. If you use our Premium plan you will have access to a dashboard facility- this will allow for multiple products to be added, updated and submitted together.
Further facilities are also available for an additional cost, information of which is available on our site.
By using our site as a Guest or a User you agree that you accept our terms. You also warrant that you are using our site in the course of your business and as such any rules protecting consumers will not apply to your use of our services.
By using our services you confirm your express agreement to the following:
TariffTel is an EU imports classification software tool which is a program accessed via our site.
TariffTel allows Users and Guests to classify products automatically by completing a form on our site, following which the tool will provide the relevant customs classification codes and duty rates for imports into the EU.
We will provide the services through the TariffTel tool, as described on our site.
To enable you to use the services, we shall provide Users with access to the TariffTel tool and instructions.
Each use of the TariffTel tool is an individual use of our service.
Our site contains detailed guidelines on using the tool and classification results. The TariffTel tool will, using the information submitted by Users on the Product Update page, classify the items by searching for them on our databases. If no matches are found, ‘No result’ will be displayed.
Successful matches will display the following information:
You can use our ‘Get in touch’ facility in respect of products not listed, further details of which are available on our site.
Users may access our Expert Service to obtain professional advice, which is available for an additional cost, as detailed on the site. Expert credits must be purchased in advance of making a request to use this service and a credit will be debited as soon as the submission is made. The TariffTel expert shall complete a request on behalf of the User, and has the ability to also input additional information. Results will be emailed automatically from the system and Users will be able to access these via their Account Activity page.
We do not guarantee that the services will be error free. Users of our site should be aware that whilst we will make every effort to ensure the accuracy of TariffTel, the software used depends on the accuracy of third party sources and information. We will use our best efforts to supply complete and reliable information, however, given that we rely on a various external sources of information we cannot promise that the complete accuracy of TariffTel’s responses. The same applies to use of the Expert Service and all other features of our site.
The charges payable for our services are specified on our site. We reserve the right to make changes to our charges and such changes will be displayed on our site prior to becoming effective.
We offer different payment plans to access TariffTel, these being the On Demand credits based plan and Subscription plan. Full details of both plans and their rules are detailed on the site.
You may purchase credits or subscriptions by using debit or credit card or Paypal. We may also agree to payment by invoice at our discretion.
You should note that the currency of the pricing plan and payment will depend upon the country from which you are accessing our services. You will not be able to change the currency displayed or by which you will be charged.
We will email you to show acceptance of your purchase of either plan, at which point a contract will come into existence between you and us.
We will automatically update the software behind the TariffTel tool from time to time and you will not have to pay any additional charges for updates.
Refunds will not be given unless agreed by us. If you wish to cancel your subscription or request a refund you should do so by emailing us at [email protected]
You may use our site only for lawful purposes. Please respect our site and understand that you may not use it in the following ways:
You also agree:
We will determine, in our discretion, whether there has been a breach of our terms through your use of our site. When a breach of our terms has occurred, we may take such action as we deem appropriate.
We exclude liability for actions taken in response to breaches of our terms. The responses described in these terms are not limited, and we may take any other action we reasonably deem appropriate.
Our site is made available free of charge for Guests and applicable charges for various services shall apply as detailed on our site.
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.
You are responsible for making all arrangements necessary for you to have access to our site.
You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms and other applicable terms and conditions, and that they comply with them.
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any pages from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
You must not use any part of the content on our site for commercial purposes without obtaining a license to do so from us or our licensors.
You acknowledge that all intellectual property rights in the TariffTel software and any updates to it shall belong us and you have no rights in or to the software other than the right to use it as part of the services we provide to you.
You undertake the following in respect to the TariffTel software:
We may prevent you from using the TariffTel software if you have used the service in a way that is likely to adversely interfere with the software or is in violation of any of these terms or applicable law.
You agree to indemnify us against any claims and proceedings arising from infringement of any intellectual property rights through our provision of the services to you.
The content on our site is provided for general information only and in relation to our services. It is not intended to amount to advice on which you should rely. You must satisfy yourself before taking, or refraining from, any action on the basis of the content on our site.
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.
Nothing in these terms excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.
We will not be liable to any Guest or User for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
In the event of any proven error by TariffTel, you accept that our aggregate liability in respect of any claims arising out of or in connection with your use of the tool, whether in contract or tort (including negligence) or otherwise, shall in no circumstance exceed 100% of the total charges paid by you to us for the services used. You must give us written notice of any alleged fault within 30 days of such defect of deficiency occurring. We will then (at our sole option) investigate this and refund you the price paid or a proportion of the price paid for our services, assessed by us on normal contractual principles.
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.
We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
In the event that any limitation or exclusion of liability in these terms prove ineffective, then we shall not be liable to you for more than £100 in aggregate.
You agree to indemnify us against all losses, damages, expenses of any kind (including legal fees and other professional fees) incurred by us in connection with your use of the site and any claims we may receive due to your use of the site (including without limitation breach of copyright, defamation, breach of confidentiality, false and/or misleading information etc).
We do not guarantee that our site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
You may not link to our home page without our written consent.
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.
We have no control over the contents of those sites or resources.
Any complaints in relation to the services supplied by us must be made in writing and send via email to [email protected].
Please check this page from time to time to take notice of any changes we made, as they are binding on you.
We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.
We do not guarantee that our site, or any content on it, will be free from errors or omissions.
To contact us, please email [email protected]
CORE (UK) ("We") are committed to protecting and respecting your privacy.
When use our website you accept and consent to the practices described in this Policy.
For the purpose of the Data Protection Act 1998 (Act), the data controller is Core (UK) Limited whose registered office is at Unit 2, 54 Lisson Street, London, England, NW1 5DF
We may collect and process the following data about you:
We use information held about you in the following ways:
We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the Companies Act 2006.
We may share your information with selected third parties including:
We may disclose your personal information to third parties:
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy.
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Any changes we may make to our Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our Policy.
Questions, comments and requests regarding this Policy are welcomed and should be addressed to us at Unit 2, 54 Lisson Street, London, England, NW1 5DF.
We are Core (UK) Limited a company registered in England and Wales. We are registered under company number 03106158 and have our registered office at Unit 2, 54 Lisson Street, London, England, NW1 5DF.
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